Privacy Policy adat88 — Your Personal Data Protection

01 Introduction

Welcome to the adat88 Privacy Policy. We understand that your trust in our platform depends not only on the quality of games we offer, but also on how responsibly and transparently we handle your personal information.

This Privacy Policy describes adat88's privacy practices regarding the collection, use, disclosure, transfer, and storage of your personal information. It applies to all services provided through the adat88 website and our mobile app.

By using the adat88 platform — including registering an account, making a deposit, joining games, or simply browsing our content — you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our platform.

This policy is prepared in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia and applicable international data protection standards.

02 Information We Collect

Adat88 collects various types of information depending on how you interact with our platform. Generally, the information we collect falls into two main categories:

Information you provide directly:

• Registration information: Full name, date of birth, email address, phone number, and username.
• KYC documents: A copy of a valid Malaysia identity card (MyKad), passport, or driving licence for identity verification purposes.
• Financial information: Bank account number, bank name, and digital wallet information (TNG, Boost, GrabPay) used for deposits and withdrawals.
• Communications: Live chat records, emails, and all communications with our support team.

Information collected automatically:

• Log data: IP address, browser type, operating system, pages visited, and access times.
• Device data: Unique device identifier, app version, and language settings.
• Gaming data: Wagering history, wins, losses, and activity within the platform.
• Location data: General location information based on IP address for regulatory compliance purposes.

03 How We Use Your Data

Every piece of information we collect has a clear and legitimate purpose. adat88 does not use your data arbitrarily or beyond the scope set out in this Privacy Policy.

• Account management: Creating, verifying, and maintaining your account, including processing password reset requests and profile updates.
• Transaction processing: Facilitating deposits and withdrawals in Malaysian Ringgit (MYR) securely and efficiently via local payment methods such as DuitNow, FPX, and digital wallets.
• KYC & AML Compliance: Verifying your identity and fulfilling legal requirements for anti-money laundering (AML) and counter-terrorism financing (CFT).
• Platform security: Detecting and preventing fraud, hacking, multiple account usage, and activities that violate the terms of service.
• Customer support: Answering enquiries, resolving disputes, and providing technical support via 24/7 live chat.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and offering appropriate self-control tools.
• Marketing (with consent): Sending promotional information, bonuses, and platform updates — only if you have opted in to receive them.
• Service improvement: Analysing aggregated and anonymised usage data to improve user experience, platform performance, and game variety.

04 Data Encryption & Security

Your data security is adat88's highest priority. We implement multiple layers of technical and organisational protection to ensure your personal information is always safeguarded against unauthorised access, use, or disclosure.

• 256-bit SSL encryption: All data transmitted between your device and adat88 servers is encrypted using TLS 1.3 — the same security standard used by leading banking institutions in Malaysia.
• Database encryption: Sensitive information such as passwords and bank account numbers is stored in encrypted form (encrypted at rest) using AES-256 algorithms.
• Two-factor authentication (2FA): adat88 offers an additional layer of security through 2FA to protect your account from unauthorised access.
• Real-time monitoring: Our systems continuously monitor account activity to detect any unusual patterns that may indicate fraud attempts or unauthorised access.
• Internal access control: Only authorised adat88 staff who require access to perform their duties are permitted to view members' personal data.
• Regular security audits: The adat88 platform undergoes regular penetration testing and security audits conducted by independent third parties.

05 Data Sharing with Third Parties

Adat88 does not sell or rent your personal data to any third party. However, in certain situations, we may need to share your information with the following parties:

• Payment service providers: Transaction information is shared with certified payment processors such as DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay solely to facilitate the processing of your deposits and withdrawals.
• Game service providers: Third-party game software developers partnering with adat88 may receive game session data necessary to ensure smooth gameplay.
• Regulatory authority: In cases required by Malaysian law, adat88 will disclose the necessary information to the relevant authorities, such as Bank Negara Malaysia or law enforcement agencies.
• Analytics services: Anonymised usage data (without personally identifiable information) may be shared with analytics tools to help us understand platform usage patterns.
• Anti-fraud services: Information required to verify identity and prevent fraud may be shared with recognised KYC service providers.

All third parties we work with are required to comply with strict data protection standards and are not permitted to use your information for any purpose beyond the scope of services provided to adat88.

06 Cookies & Tracking Technologies

Adat88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit our website.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies: Collecting information on how you use the platform — which pages are visited most frequently, page load times, and similar metrics — for technical improvement purposes.
• Functional cookies: Remembering your preferences such as language, favourite bet amounts, and display settings to personalise your experience.
• Analytics cookies: Used to understand overall platform usage patterns in aggregate and anonymised form to help us make better decisions.

You can manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality and your experience on the adat88 platform.

07 Data Storage & Deletion

Adat88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.

• Active account data: Retained for the duration your account is active and for a reasonable period after account closure for the purpose of resolving any claims or disputes.
• Financial transaction records: Retained for a minimum of 7 years in accordance with the requirements of Malaysia's Anti-Money Laundering Act (AMLA) 2001.
• KYC documents: Retained for the period stipulated by the relevant regulatory body, typically 5 to 7 years after the business relationship ends.
• Communication logs: Support chat records and emails are retained for 2 years for quality assurance and dispute resolution purposes.
• Analytics data: Anonymised and aggregated data may be retained for a longer period for trend analysis and platform improvement purposes.

When your data is no longer needed and there is no legal obligation to retain it, adat88 will securely delete or anonymise it in a way that prevents you from being re-identified.

08 Your Privacy Rights

As a registered adat88 member, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010. We respect and facilitate the exercise of these rights.

• Right of access: You have the right to request a copy of the personal data we hold about you at any time.
• Right to rectification: If your data is inaccurate or outdated, you have the right to request that we correct it promptly.
• Right to erasure: In certain circumstances, you may request the deletion of your personal data, subject to applicable legal retention obligations.
• Right to object: You have the right to object to the processing of your data for direct marketing purposes at any time.
• Right to withdraw consent: Where the processing of your data is based on consent, you may withdraw that consent at any time without affecting the validity of prior processing.
• Right to data portability: You have the right to receive your personal data in a structured, machine-readable format.

To exercise any of the above rights, contact the adat88 support team via live chat or submit a written request to us. We will process your request within 30 business days.

09 Children's Privacy

The adat88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal information from children or individuals below the legal gambling age.

If we determine that personal information has been collected from an individual under the age of 18, we will take immediate steps to delete that information and close the relevant account. If you believe a child has registered on our platform, please contact our support team immediately.

10 Privacy Policy Amendments

Adat88 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. All amendments take effect immediately upon publication on this page.

For significant changes, adat88 will endeavour to notify members via an in-platform notice or registered email within a reasonable time before the changes take effect. However, it remains your responsibility to review this page periodically to ensure you are always informed of the latest version of this Privacy Policy.

Your continued use of the adat88 platform after any amendments are published constitutes your acceptance of the revised Privacy Policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, the adat88 team is ready to assist you through the following channels:

• Live Chat: Reach us 24/7 via the live chat function on the adat88 platform for the fastest response.
• Email: [email protected] — we will respond within 1 to 3 business days.

For formal complaints regarding personal data protection that cannot be resolved through our support channels, you may refer to Department of Personal Data Protection (JPDP) Malaysia which is the responsible regulatory body under the Personal Data Protection Act 2010.